Legal
Privacy Policy
How Lamrod handles personal information shared through this website, enquiry channels, and business communications.
Last updated: 18 July 2026
1. Scope
This Privacy Policy explains how Lamrod handles information collected through the public Lamrod website, demo forms, WhatsApp links, email, phone calls, LinkedIn, events, business meetings, and other enquiry or communication channels. It does not replace customer contracts, deployment terms, data-processing agreements, security schedules, or service-specific documentation.
2. Information You Provide
When you contact Lamrod, request a demo, ask for product information, apply for a role, or discuss a partnership, we may collect information you choose to share, such as your name, organisation, job title, work email, phone number, city, sector, operational requirements, message content, and preferred communication channel.
3. Website and Technical Information
When you visit the website, basic technical information may be processed by browsers, hosting providers, security systems, analytics tools, or server logs. This may include IP address, device type, browser type, operating system, referring page, pages visited, timestamps, approximate region, and interaction signals such as form submissions or clicked links.
4. How Lamrod Uses Information
Lamrod uses information to respond to enquiries, schedule demos, understand requirements, prepare relevant product discussions, improve website content, maintain business records, protect the website, support recruitment or partnership discussions, and communicate about Lamrod products or services where appropriate.
5. Legal Basis and Lawful Purpose
Lamrod processes personal information for lawful business purposes, including responding to requests, taking steps before a potential commercial relationship, maintaining legitimate business communication, protecting website security, complying with applicable obligations, and using consent where consent is required.
6. Operational and Customer Deployment Data
This website policy does not fully govern operational data processed inside customer deployments, such as vehicle location, camera events, sensor readings, users, alerts, reports, dashboards, integrations, video references, or operational records. Those matters should be handled through the relevant customer agreement, deployment scope, data-processing arrangement, and security documentation.
7. Children and School Transport Context
Lamrod does not knowingly collect personal information directly from children through this website. School transport or child-related operational use cases require customer-side permissions, notices, access controls, retention decisions, and legal review appropriate to the institution and applicable law.
8. Cookies and Similar Technologies
The website may use essential technologies for page operation, security, form behaviour, and browser compatibility. If analytics, marketing pixels, or non-essential tracking tools are enabled, Lamrod should provide the required notice or consent mechanism and update this policy where needed.
9. Sharing of Information
Lamrod does not sell enquiry information. Information may be shared with internal team members, advisors, hosting providers, communication tools, analytics providers, security tools, professional service providers, or other service providers where needed for website operation, business communication, security, legal compliance, or requested follow-up.
10. Third-Party Channels
If you contact Lamrod through WhatsApp, LinkedIn, email providers, phone networks, map services, embedded tools, or other third-party platforms, those providers may process information under their own terms and privacy policies. Lamrod does not control how those third-party platforms operate.
11. Retention
Lamrod keeps enquiry and business communication information for as long as reasonably required to respond, maintain records, manage follow-ups, evaluate business opportunities, resolve disputes, comply with legal obligations, or protect legitimate business interests. Customer deployment data retention should be agreed separately.
12. Security
Lamrod uses reasonable administrative, organisational, and technical measures intended to protect information handled through the website and business communication channels. No website, internet transmission, communication platform, or cloud service can be guaranteed to be completely secure.
13. Your Choices and Requests
Subject to applicable law and legitimate record-keeping needs, you may ask Lamrod to update, correct, delete, restrict, or stop using enquiry information for follow-up communication. Where processing is based on consent, you may withdraw that consent using the available contact channel.
14. International and Service Provider Processing
Some service providers, communication platforms, cloud systems, or analytics tools used for website operation may process information outside your city, state, or country. Lamrod should use service providers and configurations appropriate to the business purpose and applicable law.
15. Changes to This Policy
Lamrod may update this policy when the website, business process, analytics configuration, legal requirements, or product deployment practices change. The updated date at the top of this page indicates the latest revision.
16. Contact
For privacy questions, correction requests, deletion requests, or data-related concerns about the public website, contact Lamrod at [email protected].